HOW IT WORKS
Are you a Lommer fan, lover, or loyal? Time to find out!
Our Loyalty Program is here to make your every Lommer moment count.
See how simply it works:
Sign up and create your Lommer Account.
Earn your points!
Collect your badges!
Apply your coupons to your next order!
All you need is a username, an e-mail, and a password!
Every Lommer order counts! Stay up-to-date for products or periods which give your more points than usual!
1€ = 1 point
When you reach a certain amount of points, you will be awarded a discount coupon for your next order!
You may apply the discount coupon to your cart or at the checkout!
> #LommerLover Badge Requirements: 300 points in total | Award: -15% Discount Coupon for your next order
> #LommerLoyal Badge Requirements: 500 points in total | Award: -20% Discount Coupon for your next order
> Badges: You may find your Point Balance and your Awarded Badges at Account Settings > Loyalty
> Coupons: You may find your available Coupons at Account Settings > My Coupons
From there you can copy your coupon and apply it to your cart or at the checkout of your next order
> Only confirmed and completed orders will be approved for points
> Only one discount coupon can be applied per order
> Discount coupons can be used only once
> Points do not apply to Gift Cards
> Rewards rules may be subject to change
How do I get points?
You get points with each completed order. 1€ = 1 point. In certain periods or for certain products, more points may be awarded, so stay up-to-date with our e-mail notifications (you need to Subscribe to our Newsletter during your registration).
Can I combine offers?
Unfortunately, no. Only one coupon may be applied per order. So you won’t be able to use a promotional code along with an awarded coupon.
Fortunately, loyalty badges are awarded to your total amount of orders, so even with an order when you’ll apply a promotional code, you still get the points that may award you a Lommer Badge!
Do points expire?
Points: At the end of every year (31.12), accounts with no activity through the year get their point to zero.
Awarded Coupons: After you’ve been awarded a badge, your coupon will have a one-year duration to be applied to a new order. After that, your coupon won’t be available.
Where do I check how many points I have?
All the information you’ll need is available in your Profile > Account Settings > Loyalty.
There you’ll find your total balance and your awarded badges if any.
Where can I find my coupons?
You will find your coupons following this path: Profile > Account Settings > > My Coupons
There you’ll find your awarded coupons, along with their availability and expiration date.
Where do I apply my coupon?
You may apply your coupon at the “Cart” stage or at the “Checkout” stage. The discount will be applied to the total amount of your order.
*Please remember that you may apply an awarded coupon just once.
Is the loyalty program awarding only online purchases?
Yes, the loyalty program is available only for purchases through our e-shop. That’s why it’s so important to log in to your account before you complete your order. Otherwise, the points won’t be awarded.
I completed my orded without logging in, what can I do?
If you have an account but you completed your order without logging in, and you still want your points to be awarded, you may contact us through an e-mail at email@example.com and we will find a way to make it happen. But be more careful next time!