The Lommer e-shop is fully aware of the significance entailed in the Protection of your Personal Data and of your electronic transactions.  For this purpose, it has taken all necessary steps by means of cutting-edge technology to ensure that your security is safeguarded to the fullest. All information pertinent to our personal details and transactions are secure and confidential.  The Lommer’s e-shop succeeds in this task by means of the following methods:

Customer Identifications

There are two codes we use in identifying you when you log in: Your Entry Code (e-mail or username); and your Confidential Access Code (password).  Every time you log in to our website, these two pieces of data keep your personal details safe and secure. You can change your Password as often as you like.  You and only you have access to your personal details by means of these two codes and you are therefore responsible for keeping them confidential as well as inaccessible by third parties. In the event that your password is lost or third parties become privy to it you must notify us immediately as our Lommer’s e-shop cannot be held responsible for the use of your password by an unauthorized party.  For reasons of security, we recommend that you change your password at regular intervals and avoid using as passwords easily traceable phrases or sequences (e.g., your date of birth).

Personal Data

The data protection declaration of the Lommer Private Company is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and website visitors.

We collect information to provide better services to all our users. Here you can find which personal information we collect, why we collect them and how we use them.

There are two types of information that we collect: The information you give us and the information we get from your device.

Information you give us.

When you make a purchase or attempt to make a purchase through our eshop, we ask you to give us the following personal information: full name & surname, email address, telephone number, billing address, shipping address and payment information (including credit card numbers or Paypal).

We use this information to fulfill the orders placed through Lommer’s e-shop. We need them to process your payment, provide you with invoices, communicate with you if needed and arrange your order for shipping. We also use the essential information (full name, surname, telephone number and shipping address) to pass it to the courier company to deliver the parcel. All the data used for the payment (credit card number, its expiry date as well as the 3-digit security code of your card) shall be disclosed to the relevant bank and shall be deleted from our database immediately after the completion of your order, thus ensuring higher level of security.

Additionally, with your explicit consent, we may utilize the phone number or email address you provide for marketing purposes. This includes sending promotional offers, updates on new products or services, personalized recommendations, and other marketing communications. You have the option to opt out of these communications at any time by following the instructions provided in the communication itself or by contacting our customer support

Information we collect from your device.

When you visit our website, we automatically collect certain information about your device. That includes information about your web browser, IP address and time zone. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what terms referred you to the website and information about how you interact with the website.

To collect this information we use some of the cookies that are installed on your device (“cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For further information you can visit the following page:, web beacons, tags and pixels (which are electronic files used to record information about how you browse the website).

The information we collect for your device is used to help us screen for potential risk or fraud (particularly your IP address) and to improve and optimize our website. We also use them for remarketing via Google adwords or Facebook ads. You can opt out of targeted advertising by the following links:



Confidentiality safeguards during personal data transfer

To help you ensure that your shopping experience is safe, simple and secure we use Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. When SSL is enabled you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.


Access to servers is protected by a firewall, something which, on the one hand, allows access to our online store by our customers/users while, on the other, bars access to the servers and databases where our company’s confidential data and information are stored.

Transaction confidentiality

Confidentiality of your transactions is a given.  The same key principles governing ordinary commercial transactions are in strength for e-commerce as well.  All personal information communicated by the Lommer’s e-shop members/users remains confidential as our electronic store has taken all measures to ensure that such information is used only within the framework of the services our online store provides.  Some of these measures are:

Only authorized company personnel have access to the details of customer transactions and only when such access is deemed necessary, for example, when processing customer order.

Lommer’s e-shop does not share or reveal customer personal details and transactions unless it is expressly authorized in writing by you or by court order or by a decision issued by some other public authority.

Under no circumstances will the e-shop reveal, share, or publicize your personal details and information that you entrust it with.  Personal details and information that you place at our disposal during your member registration are used exclusively for the purposes of your transactions.  All of the personal and confidential information that you share with us is encrypted and stored safely and securely.

SSL security protocol

SSL (Secure Sockets Layer) is today the global web standard for the certification of web sites for network users and for the encryption of data between network users and web servers. An encrypted SSL communication requires all information which is sent between a client and a server to be encrypted by the sender software and decrypted by the receiving software, thus protecting personal information during transportation. In addition, all information which is sent under the SSL protocol is protected by a mechanism that automatically verifies if the data has been changed during transport.

Cookies policy

What are Cookies?

Cookies are small files with information that a web page (specifically a web server) stores on a user’s computer so that whenever the user connects to the web page, the web page retrieves that information and offers the user Related services. A typical example of such information is the user’s preferences on a website, as they are stated by the user’s choices on the site (eg selecting specific “buttons”, searches, advertisements, etc.).

Information about Cookies

We use cookies on our site in order to manage sessions, to provide personalized websites, and to customize advertising and other content so as reflects your particular needs and interests. Also, cookies can be used to compile anonymous, cumulative statistics that allow us to understand how the public is using our website and that helps us to improve its structure and content. We cannot verify your personal identity from this information. You can modify browser settings to discard some or all cookies. You should be aware that some features are available only through cookies and if you choose to disable cookies, these features may not be available.

Consent to Accept Cookies

Once you enter the main page of our website you are aware of a note about the use of cookies, which is in a visible position and indicates the current policy of use. In case you decide to browse pages of our website and if you have properly configured your web browser, you are free to give your explicit and specific consent to this use. Otherwise, you are required to refrain from browsing our site or to disable the use of cookies in your browser settings.

How can you disable cookies?

In case you wish to enable or disable the use of cookies from your browser settings depending on the browser visit the respective web pages to learn about the necessary actions.



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